DMC SOS is an industry proven remote support solution. Have you ever had an issue you hoped could be solved quickly and timely over the phone, Without the frustration of having to describe everything to the support technician? DMC SOS is the answer. Our technicians will be able to take over your machine and have your issue resolved very quickly, providing the PC/Laptop is connected to the internet. Most of the fixes takes between 15-30mins. For those issues that are more involved the SOS technician will be able to give you a precise diagnosis of the issue and time-frame to resolve completely.